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Privacy Policy

1. What will you do with my contact information that I have entered during purchasing process?

Customerís information like selection of gifts or date of delivery which is needed at the time of purchasing process is kept securely by our merchant server database. All the printouts are kept securely for the record purpose and for future use.

2. Why do you need my contact information?

Customerís information is essential for many purposes:

a.) Market Analysis:
Information like selection of gifts/ flowers, country of recipient and the recipients are used to find out the markets that need our services. The whole information and its result analysis are meant for internal use and are kept confidentially.

b.) Channel for communication purchase and delivery status:
Email address of the sender is used for communication of purchase status (e.g. confirmation of purchase by forwarding the receipt to the customer) and delivery status (e.g. update customer if the order has been fulfilled).

c.) Product and service update:
Sender and recipientís email addresses are needed to give our new products and service updates.

d.) Festival and other promotions:
Both sender and recipientís email addresses are essential for festival and other promotions.

3. Do you collect and store my credit card information?

No, we donít keep and save your credit card information. Actually we donít have idea about the credit card number. You enter your credit card number directly into the form given by credit card payment gateway during purchasing process. All the information related to credit card is stored securely by the credit card payment gate way.

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