Home Delivery Info Order Status Payment Member Login Shopping Cart Contact Us
FAQ
1) Do you deliver gifts on Sunday and holidays?

We are at the service throughout the year including Sunday and other holidays. But certain products which are required to be dispatched through courier can be delivered only on working days.

2) What will you do if some items are not available in Chennai? How will you deliver then in such cases?

The items which are not available in Chennai will be sent by us through courier services within 1-3 days time depending on the locations and holidays, if any.

3) Do you deliver gifts Same Day? What is the Cut-Off Time?

Yes, of course we make deliveries on Same Day. Products are delivered within the Same Day to all over Chennai. On the particular date of Same Day delivery orders are being received till 4P.M. This is simply an example of our outstanding network.

4) How will I know that whether my order is being delivered or not?

We normally update orders for next day morning. Always it may not be possible for us to keep the status of the orders updated online. But if you are interested for instant updations then you may give us a call at . Remain assured about the fact that we deliver 99.999% orders on date.

5) Do you deliver customized gifts that are not displayed in the website?

Yes, we can deliver customized gifts all over Chennai. In such instance you have to send us a mail and we will confirm you the same.

6) Do you send the flowers through courier? Can you ensure about the freshness of the flowers?

No, the flowers will be hand delivered through the Chennai florist. We donít send flowers by courier. So the flowers will remain absolutely fresh.

7) What will you do if some items are not available in Chennai? How will you deliver then in such cases?

The items which are not available in Chennai will be sent by us through courier services within 1-3 days time depending on the locations and holidays, if any.

8) How is it possible to contact you?

You can contact us at from 9A.M.to 7 P.m. IST.

9) What will you do if I want for a delivery to be done in the right time?

Be assured about delivery on a particular date. Keeping in mind the transport problems and road conditions of Chennai we will not be able to ensure you about the delivery time. We make 95% of our deliveries in time as specified by our customers. You can mention your expected time in Other Instruction Box in Order Form. But Fresh Baked Cakes are delivered only after 10.30 A.M. Please donít insist us about delivery of cakes in early hours of morning. Unless the customer insists us we do not entertain early hours of delivery.

10) Do you send any Greeting Card along with the ordered Cakes /Flowers / Gifts?

Yes, we send a Greeting Card with every ordered item to carry your heartiest wishes through your messages.

 
Be a Member Refund Policy Substitution Policy Privacy Policy Terms & Condition FAQ Disclamier Sitemap